Profesión:
Customer Care Agent with a Native level of Finnish

descripción del trabajo:
Our Client’s Service Centre in Barcelona provides centralised training administration services for our customers on a pan-European basis in more than 18 languages and 30 countries. As an RPSC Agent, you are responsible to: • Deliver Training Consultancy Services to our customers • Provide Customer Service by handling all training incoming queries via telephone and email communication • Offer Level 1 Technical Support for our web-based Learning Management System (LMS) internal and external users • Perform outbound campaigning activities to meet our Training Sales business goals • Host Training Administration Transactions that are very process-driven You are the first point of contact for all external customers, training outsourcers located in designated markets, and for all internal customers, our own organisation central and local team members supporting such markets. Main Responsibilities • Adhere to RPS’s Business, Quality and H.R. policies and practices presented to you • Represent

Número de vacantes: 1

Kontkat:

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fuente: empleate